We are committed to protecting your personal data and ensuring transparency in how we collect, use, and protect your information.
1. Information We Collect
We collect the following types of information when you use our website:
- Personal Details: Name, phone number, email, delivery address.
- Payment Information: Card/payment method details (processed securely via third-party gateways).
- Order History and preferences.
- Website Usage: IP address, browser type, and cookies (for analytics and performance).
️ 2. How We Use Your Information
We use your data for:
- Processing and delivering your orders.
- Communicating with you regarding your orders or inquiries.
- Improving our services and website performance.
- Sending you promotional offers (only with your consent).
3. Sharing Your Information
We only share your data with:
- Payment processors (for completing transactions)
- Delivery service providers
- Legal authorities if required by law
We never sell or trade your data to third parties.
4. Cookies & Tracking
We use cookies to:
- Improve your user experience
- Understand how visitors interact with our site
- Offer personalized promotions
You can manage or disable cookies in your browser settings.
5. Data Security
Your data is protected using encryption, firewalls, and access control.
Payment data is processed via secure, PCI-compliant payment gateways.
6. Your Rights
You have the right to:
- Access your personal data
- Request corrections or deletion
- Withdraw consent to marketing emails
- File a complaint with a data protection authority (if applicable)
To request any of the above, contact us at: contact@bio-egypt.com
DISCLAIMERS
Medical Disclaimer
- Products sold on this website are not intended to replace professional medical advice.
- Always consult your physician before using any medical device, drug, or supplement.
- We are not liable for any adverse effects or misuse.
Cosmetic & Detergent Disclaimer
- Use cosmetic and cleaning products according to instructions.
- Perform a patch test before full use on skin.
- Avoid contact with eyes, and keep out of reach of children.
- We are not responsible for allergic reactions unless due to a listed ingredient.
Clothing Products
- Size charts are provided for accurate selection.
- We do not accept returns for worn or washed clothing unless defective.
- Colors may vary slightly due to screen settings or lighting.
